Slack Destination Setup
Connect Slack channels for team review of Prevenue signals.
Slack destinations send Prevenue signal alerts to the channels your teams already monitor. Use Slack for human review loops, not as the final system of record for account work.
Open Settings > Notifications to manage notification teams. Open Settings > Integrations > Slack to review Slack destination health.
How Slack routing works
Prevenue routes Slack alerts through notification teams. A team can have members, email settings, Slack settings, daily caps, and delivery health.
Slack OAuth connects a team channel with the incoming-webhook scope. The selected channel receives alerts when Funnel follow-up or a reviewed Signal routes to that team.
Setup steps
- Open
Settings > Notifications. - Create or select a notification team.
- Assign members.
- Enable Slack for the team.
- Select
Connect Slack. - Complete the Slack OAuth flow and choose the channel.
- Return to Prevenue.
- Send a Slack test.
- Open
Settings > Integrations > Slackand confirm the destination status.
If your workspace has no notification teams, create a team before connecting Slack.
What to verify
After connecting Slack, verify:
- The team has members.
- Slack is enabled for the team.
- The channel is connected.
- The setup test succeeds.
- Workspace and account alert caps are acceptable.
- Recent delivery activity does not show failures.
Change a channel
Use the Slack destination actions to reconnect or change the channel. Re-run the setup test after changing the channel.
Disable Slack
Disable Slack when automated signal alerts should stop posting to the channel. Disabling the destination stops delivery, but it does not delete historical signal evidence.
Troubleshooting
If tests fail, check:
- Workspace admin permissions.
- Slack OAuth completion.
- Whether the team still exists.
- Whether Slack is enabled for the team.
- Whether the channel was changed or revoked in Slack.
- Recent delivery failures in integration activity.
Read Troubleshooting for broader routing issues.